The Recovery Process

How Your Case Moves Forward

From filing your initial dispute to bank recalls, protected escrow holding, and your final payout: here is what happens at every step.

Step 01

Guided Intake Form

Tell Us What Happened

Takes ~10 Minutes

Tell Us What Happened

Share what took place, including dates, how you paid, and any receipts, emails, or chat logs you received from the scammer. We never ask for sensitive passwords or full Social Security numbers.

Our guided form walks you through each question step by step

Generates your personal case tracking number (e.g. REF-2026-89412)

Gives you an immediate checklist of steps you can take today

Step 02

Case Officer Assigned

We Investigate & Contact the Banks

First 24–72 Hours

We Investigate & Contact the Banks

Your assigned case officer reviews your documentation, traces where the funds were transferred, and issues formal bank recalls (SWIFT MT199) or freezing notifications to the receiving financial institutions.

Direct communication with bank and exchange fraud departments

Clear status updates posted directly to your claimant portal

Evidence packages prepared for law enforcement and dispute desks

Step 03

Protected Third-Party Account

Recovered Funds Placed in Escrow

Safe & Segregated

Recovered Funds Placed in Escrow

When funds are frozen and returned, they are deposited into an independent, FDIC-insured custodial escrow account. This guarantees the money is protected and cannot be touched while final settlement approvals are completed.

Kept in an independent trust account for your security

Formal settlement statement generated for your records

You are notified the moment your settlement clears

Step 04

Direct Wire Transfer

Money Sent to Your Personal Bank

Direct Disbursement

Money Sent to Your Personal Bank

Once approved, you log into your portal and request a direct wire transfer to your verified personal bank account. We never charge advance release taxes or surprise fees to unlock your money.

Transferred directly to your verified personal bank account

Full receipt and closing statement provided for your records

Dedicated support specialist available throughout the transfer

Ready to Begin Step 01?

Fill out your report today to generate your case tracking number and receive your personalized recovery guide.

Start Your Claim